During website maintenance you must follow certain practices. It is important because during site revamp, you need to take your site offline for few minutes. Therefore, the best practices are needed to ensure that your visitors are not offended and they are encouraged to visit your page again. Given below are few tips that will help you to carry out site maintenance without offending your visitors.
Build a Custom Maintenance Page
You build customized web pages for different services and products listed in your website. Just like you have a separate home page, service page, about us page, and contact us page, you must consider having a customized maintenance page for your site. So, every time one of your site’s pages goes off for revamping, you can put up that customized page. The customized page would be helpful in conveying your message to your visitors more clearly rather than a ‘page not available’ appearance.
Maintenance Pages should be Simple
A custom maintenance page is required to let your visitors know that your site or concerned page is down temporarily. So, you don’t need to spend a huge chunk of time in making it flossy and lengthy by keeping large paragraphs. You must ensure that your customized maintenance page has just one or two lines that delivers the required message to the visitors and speaks nothing non-sense.
Include Multiple Languages
Including multiple languages feature for your site can be useful, especially if it is an ecommerce site development with services across boundaries. You must at least include the languages of those countries where you provide services. However, you must cautious if you are using online translators as sometime they can create problems, and the last thing you want to do is confuse your visitors.
You must realize that when your visitors are on your site, they must be in need of some information. While your site is away for maintenance, it must have caused inconvenience to them. In this case, showing manners to your customers would be a thoughtful gesture. Therefore, include polite messages to apologize from your customers. This is a good way to make your customers feel that you care for them and regret the inconvenience.
Impress Them with Humor
Good humor always works great with people. So, don’t be afraid to use it in your customized maintenance page. Use cartoons and interesting characters with intelligent quotes to deliver your message in an amusing way. Adding humor is a good way to convince your users that it is away for addition of some refreshing elements.
Besides the above mentioned points, you must also keep in mind that your customized maintenance site should bear resemblance to your main site. This further strengthens your message for your visitors.
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